A friendly and flexible service

A support package from Oxford Computer Group can give your organisation peace of mind that your IT solution is delivering maximum performance – and a positive ROI.

With unrivalled expertise across Microsoft identity and security solutions (from Microsoft Identity Manager to Enterprise Mobility + Security), we can help you cut costs and focus resources in the areas that really matter to your business.

We offer a friendly and flexible service, with an ability to rectify complex issues in a simple and straightforward manner.

If you are interested in taking out a support contract, or would like to learn more about what’s available, please complete our short contact form – a member of the team will be in touch.

If you are an existing support customer, you can log into the support portal here.

Why support?

What's available?

We offer Essential, Advanced and Premium support packages for identity management, enterprise mobility and CIAM solutions.

All packages include:

  • Comprehensive incident management
  • Small change and enhancement requests

Depending on the solution area and the level of support taken, you may also receive additional server support, regular health checks, and/or reporting and recommendations.

"Skilled and professional staff who add to the level of assurance we need."

Hampshire Constabulary

Additional add-ons

Depending on the solution area and support package required, you may also be able to add on:

Download the support catalogue

For a complete list of additional add-ons by solution area, please download the support catalogue:

download catalogue

Need 'support'?

Want to learn more?

If you’re interested in learning more about our support packages, please contact a member of our sales team.

They’ll be able to talk you through the options and answer your queries.

contact us

Existing customer?

If you are an existing customer and need to raise a ticket, please log in to the support portal.

A member of our support team will be happy to help you.

Log in to support

OCG is a Gold Member of the Service Desk Institute (SDI).

Our Gold Member status illustrates our commitment to improving our performance, ensuring our support professionals are equipped with the best tools and training, and giving our customers the highest level of support at all times.

Microsoft Partner of the Year Winner Logo from 2018 Security and Compliance as well as 2016 Finalist and Gold Awards.