Secure customer access to your applications

Meet consumer demands for seamless access and robust data protection with a customer identity and access management (CIAM) solution.

Consumers today expect a unified experience across multiple services. In a multi-channel, always-connected world, a frictionless sign-up and sign-in process across your applications is imperative. It’s a significant challenge at a time when security breaches are prevalent, and businesses are under pressure to keep passwords and other data safe.

A CIAM solution is key to simplifying engagement with your brand. Using the Microsoft Cloud, you can integrate users’ own corporate or social identities into your directory for a seamless login experience. Crucially, you can secure identities to reduce the risk of a costly data breach.

Apply for a free half-day CIAM Vision Workshop. See how you can offer customers simple and secure access to your applications.

Apply for free workshop

Our key CIAM solution areas

Customer satisfaction is a challenge

  • Cybercrime
    Customer credentials at risk with the growing threat of a breach.
  • Insecure transactions
    No high-level authentication required to access sensitive data.
  • User frustration
    Multiple passwords, disparate systems and lack of authentication.
  • Wasted resources
    Customer services focussed on handling forgotten passwords.
  • Rising costs
    The need for new hardware and system upgrades.
  • Compliance demands
    Systems lack industry-standard auditing capabilities.

How will you score?

Numbered buttons from the various Enterprise IT assessment tools.

How well does your organisation meet demands for a secure and seamless customer experience?

With our assessment tool, it takes just two minutes to find out. Score yourself and receive a tailored report with suggestions to help you meet consumer expectations.

Take CIAM assessment

A CIAM solution can help you...

  • Futureproof protection
    Leverage Microsoft’s expertise and analyse threats around the clock.
  • Enhance security
    Secure login with Azure multi-factor authentication (MFA).
  • Improve customer satisfaction
    Enable social media sign-in and simplify the sign-up process.
  • Free-up resources
    Focus on important issues with self-service password reset (SSPR).
  • Lower costs
    Scalable and reliable. Reduce the need for expensive on-site hardware.
  • Ensure compliance
    Auditing capabilities, exception reporting and API access.

"OCG's consultants worked closely with our team throughout the process. They have always been very responsive to our needs. They’re flexible and extremely knowledgeable."

RSA Group

Keep up-to-date

Built on Microsoft's cloud identity platform

Azure Active Directory B2C

Azure AD B2C is an extension of Microsoft’s leading identity platform, Azure Active Directory. It is designed to facilitate consumer engagement by simplifying access – including the option to use existing social accounts such as Facebook. Crucially, it allows you to configure the user journey, adding extra layers of protection for more sensitive data.

The platform allows for very large directories while also providing an extremely robust service in terms of uptime and scalability.

Learn more about Azure AD B2C

Avoid ‘security fatigue’ with Azure AD B2C

Customers are tired of forgetting passwords, and organisations stand to lose business in the process. Want to know how Azure AD B2C can be used to reduce security fatigue?

Read B2C blog post

Azure AD B2B

Azure AD B2B enables partner employees and agents to access your applications via their own Azure Active Directory identities.

B2B allows you to invite partner users into your Active Directory via an API or via the Azure Portal. Their credentials remain securely stored in their own Azure Active Directory, while you have control over their groups and permissions in your directory.

If someone leaves the partner company, you no longer have the overhead of having to remove their credentials.

Apply for a free CIAM Vision workshop

We have a limited number of free half-day vision workshops available.

This is unique opportunity to ask questions relevant to your business, identify your challenges and explore potential solutions.

Apply for free workshop

Microsoft Gold Partner and Partner of the Year logos for Enterprise Mobility and Identity and Access.