Secure customer access to your applications
Meet consumer demands for seamless access and robust data protection with a customer identity and access management (CIAM) solution.
Consumers today expect a unified experience across multiple services. In a multi-channel, always-connected world, a frictionless sign-up and sign-in process across your applications is imperative. It’s a significant challenge at a time when security breaches are prevalent, and businesses are under pressure to keep passwords and other data safe.
A CIAM solution is key to simplifying engagement with your brand. Using the Microsoft Cloud, you can integrate users’ own corporate or social identities into your directory for a seamless login experience. Crucially, you can secure identities to reduce the risk of a costly data breach.
Discover why Microsoft Azure AD B2C and B2B Collaboration are key to enabling customer and partner identity and access management. Watch our webinar on-demand.Watch CIAM webinar
Our key CIAM solution areas
Customer satisfaction is a challenge
Customer credentials at risk with the growing threat of a breach.
- Insecure transactions
No high-level authentication required to access sensitive data.
- User frustration
Multiple passwords, disparate systems and lack of authentication.
- Wasted resources
Customer services focussed on handling forgotten passwords.
- Rising costs
The need for new hardware and system upgrades.
- Compliance demands
Systems lack industry-standard auditing capabilities.
How will you score?
How well does your organisation meet demands for a secure and seamless customer experience?
With our assessment tool, it takes just two minutes to find out. Score yourself and receive a tailored report with suggestions to help you meet consumer expectations.
A CIAM solution can help you...
- Futureproof protection
Leverage Microsoft’s expertise and analyse threats around the clock.
- Enhance security
Secure login with Azure multi-factor authentication (MFA).
- Improve customer satisfaction
Enable social media sign-in and simplify the sign-up process.
- Free-up resources
Focus on important issues with self-service password reset (SSPR).
- Lower costs
Scalable and reliable. Reduce the need for expensive on-site hardware.
- Ensure compliance
Auditing capabilities, exception reporting and API access.
"OCG's consultants worked closely with our team throughout the process. They have always been very responsive to our needs. They’re flexible and extremely knowledgeable."RSA Group
Built on Microsoft's cloud identity platform
Azure Active Directory B2C
Azure AD B2C is an extension of Microsoft’s leading identity platform, Azure Active Directory. It is designed to facilitate consumer engagement by simplifying access – including the option to use existing social accounts such as Facebook. Crucially, it allows you to configure the user journey, adding extra layers of protection for more sensitive data.
The platform allows for very large directories while also providing an extremely robust service in terms of uptime and scalability.Learn more about Azure AD B2C
DISCOVER AZURE AD B2B COLLABORATION AND B2C
Solving the problem of customer identity and access
Discover how B2B and B2C can help you authenticate customer sign-in more seamlessly and collaborate more easily with partners.
Azure AD B2B
Azure AD B2B enables partner employees and agents to access your applications via their own Azure Active Directory identities.
B2B allows you to invite partner users into your Active Directory via an API or via the Azure Portal. Their credentials remain securely stored in their own Azure Active Directory, while you have control over their groups and permissions in your directory.
If someone leaves the partner company, you no longer have the overhead of having to remove their credentials.
Apply for a free CIAM Vision workshop
We have a limited number of free half-day vision workshops available.
This is unique opportunity to ask questions relevant to your business, identify your challenges and explore potential solutions.