A partnership that works for you
We are recognised globally for our ability to solve complicated customer challenges. We carry out each project with a tried and tested methodology; using gated processes and an agile approach where possible. It’s a flexible, scalable and robust framework that helps us meet deadlines, minimise risks and keep unpleasant surprises at bay.
Our philosophy demands excellence. We will seek to understand the unique issues facing your organisation, so we can develop a tailored solution that is reliable and secure. Enterprise IT can be complicated, costly and frustrating. We offer peace of mind that your IT simply works, so you can concentrate on achieving your business’s potential.
Why are our IT services in demand?
Unrivalled identity and access management knowledge
Friendly and approachable with experts who listen
Technology specialists, with Microsoft Gold partner status
A strategic approach with clear roadmaps to success
Innovative, robust solutions tailored to individual requirements
User-centred designs that get businesses achieving more
Ongoing support with continued service improvement
Proven methodology, which is agile and minimises risks
1. Workshop: Discover the possibilities for your business
Our workshops allow us to develop a deeper understanding of your business drivers. At this stage, we can provide technology education, define the scope of work and determine what can be achieved within your budget. This is an opportunity for us to get to know your challenges and for you to understand the true potential within your business.
At the end of the workshop, you will receive clearly documented recommendations and a detailed roadmap for successful implementation. It will highlight the technical and business components together with the effort and pre-requisites for the project.View Enterprise IT workshops
2. Design: We won’t take any risks with your IT systems
With a good understanding of your requirements and an intended strategy to meet them, our experts start the design. Our team of experts will work closely with you at every stage of designing your solution. Proactively testing and checking to mitigate any potential risks, you will have the peace of mind you need.
If required, we’ll build a proof-of-concept or pilot, offering you the opportunity to test the design under comparable working conditions.
When you’re happy with the architecture design, we move on to building and deploying your solution.
3. Implement: IT solutions that deliver performance
We can work independently or alongside your team through all stages of a deployment. The methods adopted have been developed and honed over hundreds of projects. We use tried and tested processes, documentation and design templates so we can offer security that your project will be completed on time and within budget.
As an award-winning Microsoft partner, we possess the necessary expertise to customise industry-leading technologies to best fit your organisation’s requirements. We have also developed our own tools and components that enable us to extend out-of-the-box software, accelerate deployment and maximise the impact of your solution.View business IT solutions
4. Manage: IT support that’s there when you need it
Our no-frills Identity Support contracts provide unlimited incident management, in addition to small change and enhancement requests.
We offer a range of packages for basic, standard and complex platforms.
Support hours range from 07:30-18:00, and features can include:
- Remote health checks
- Architect review
- Comprehensive incident management support
- Small change and enhancement requests
- Access to support portal and knowledge base
We also offer add on services, including 24/7 support; monitoring and alerting; and a term-time offering for the Education sector.
5. Training: Become A Microsoft Technology Expert
We offer industry-leading training in Microsoft’s key Enterprise Mobility Suite (EMS) technologies. Courses are available for Microsoft Identity Manager (MIM), FIM, Azure Active Directory (AD) and Azure RMS.
Our trainers are consultants, too, so delegates gain invaluable insight into how these technologies work in the ‘real world’. We’ll ensure your team is equipped with ‘best practice’ knowledge to maximize the return from your investment. Since 2002, more than 7,000 IT professionals across six continents have benefited from our team’s expertise.
Online, in the classroom, or on your premises, we can deliver training in a way that is most convenient to your business.Visit OCG learning