A mobile device solution for city ambulance service

The ambulance service needed to find a way to manage the hundreds of mobile devices being used by their 4,500 staff to access email and other organisational information. They had lost track of how many devices were being used, and needed a new system immediately to give them visibility of exactly who was using what and when.

Sophisticated telecommunications systems are, of course, already in place for emergency procedures. What the ambulance service needed to manage are the devices, predominantly smartphones, used day-to-day by staff for routine and regular business interactions. We designed and deployed a unified hybrid solution using Microsoft Intune together with System Center Configuration Manager (SCCM).

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