Service Performance Insight (SPI) have recently announced the top organisations to feature in their 2018 Best-of-the-Best report.
We’re thrilled to say that Oxford Computer Group (OCG) has been highlighted as an industry leader in the implementation and management of identity, mobile devices and data protection services.
The results of the annual SPI Professional Service Maturity Benchmark report revealed that out of 456 organisations (representing more than 158,000 consultants) OCG featured in the top 20 firms who have managed to outperform competitors and the benchmark average; delivering projects successfully, on-time and with maximum client satisfaction.
“We are proud and honoured to have been named Best-of-the-Best amongst professional service organisations. This has only been possible because of the excellent customer relationships we have developed, and we are grateful to our customers for giving us the opportunity to demonstrate our capability,” says OCG’s Operations Director, Jeremy Wilson.
“We have seen strong growth over recent years as we build on our service excellence foundations and expand our portfolio of customers and service offerings. Being recognised as Best-of-the-Best is testament to our approach and to the quality of the services we deliver.”
The study analyses five key performance areas within a business: leadership, client relationships, human capital alignment, service execution and finance and operations. What makes the study significant is that it considers more than just bottom line financial results, it accounts for how a company operates across the board to provide an exceptional service.
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