Category: CIAM

Meeting the demand for improved cyber security

Our cyber security journey started with strong identity and access management foundations. The world is changing, driven by the economics of cloud, the productivity of new collaboration technologies, and with the menace of cyber crime encroaching on our personal and working lives. As an organisation, we’ve had to evolve to meet the latest demands of… Read more…

New Microsoft Azure AD B2B Features Now in Preview

Microsoft recently announced new features for its Azure AD B2B Collaboration service. As explained in my earlier blog post, ‘How to Manage Partner Identities Better With Azure AD B2B’, this service offers a secure and hassle-free way of authenticating your partner identities so that they can collaborate with you. Authentication is based on corporate identities being… Read more…

4 Ways to improve customer engagement in retail – without using an emoji

Perhaps the only thing more bewildering for retailers than the unsympathetic pace of digital disruption is the advent of the term ‘customer engagement’. Isn’t that what your marketing department refer to when they insist that half a week of posting emojis on Twitter is vital for business?   CUSTOMERS EXPECT A SEAMLESS EXPERIENCE A recent… Read more…

How to manage partner identities better with Azure AD B2B

It’s one thing having to manage the identities of users in your organisation’s directory; how tricky must it be to add users from your partners into the mix? The task is perhaps not as great as you’d expect, thanks to Azure AD B2B. Working out the best way to interact with partners, particularly where large numbers… Read more…

Get top marks for student experience with CIAM

With application rates dropping and competition rife, getting top marks in the student experience league table is now the Holy Grail for the education sector. But with the ever-evolving student life cycle now stretching from pre-application to far beyond graduation, it’s imperative that a university’s customer identity and access management (CIAM) solution can facilitate these… Read more…

How to avoid ‘security fatigue’ with Azure AD B2C

A recent NIST Study has found that users are experiencing ‘security fatigue’. Security fatigue is caused by users having to remember yet another password, register for yet another online service, or being told they must do (or not do) something related to IT security. The impact is poor security, which leads to cyber-attacks and lost business.… Read more…

Authentication with Azure Active Directory

Azure Active Directory allows access to a number of services, and authentication can be achieved in a number of ways. Outside of the standard deployment, there are federated options, and opportunities to provide secure access for partners and customers. Let’s have a look at how this all works…   How users authenticate with Azure AD… Read more…

Azure AD B2C explained: What we’ve learned so far

Azure Active Directory B2C has been advertised as a potential game changer for business to consumer organisations. Built on Microsoft’s leading cloud identity platform, Azure AD, businesses can improve consumer connections whilst offering enterprise-grade security for their identities. With improving the customer experience and data protection competing for primacy in most organisations, it’s clearly an… Read more…